Northpoint Software

Practical Software Built for Cities, Organizations, and WordPress

Northpoint creates focused software tools that help organizations communicate clearly, manage content more efficiently, and simplify everyday website operations.

Our products are designed around real-world needs—not unnecessary complexity. Whether you need to send emergency alerts, manage a municipal website, organize public information, or add an AI assistant, Northpoint software gives your team practical tools that are easy to use and easier to maintain.

Northpoint Notify

Website, Email, and Text Alerts from One Dashboard

Northpoint Notify is a resident communication system built for cities, counties, utility districts, schools, and community organizations.

Staff can create one alert and distribute it through multiple channels without rewriting the message several times.

Features

• Website alert banners
• Email notifications
• SMS text alerts through Twilio
• Public email and mobile signup forms
• Subscriber categories and preferences
• Scheduled alerts and expiration dates
• Delivery logs
• Consent and unsubscribe management
• Shortcodes and website embed options
• Works with existing WordPress websites

Northpoint Notify is ideal for:

• Water interruptions
• Road closures
• Emergency notices
• Recreation announcements
• Public meeting reminders
• Weather-related closures
• Community updates

One message. Multiple communication channels.

[Learn More About Northpoint Notify]

Northpoint Civic CMS

A Simpler WordPress Experience for Municipal Staff

Northpoint Civic CMS transforms WordPress into a cleaner, more organized content management system for local governments.

Instead of asking city employees to navigate a cluttered WordPress dashboard, the system presents tools and menus using language that matches municipal operations.

Features

• Simplified administrative dashboard
• Custom City Staff roles
• Department-based permissions
• Branded login screen
• Custom dashboard instructions
• Streamlined menus
• Easy access to forms, notices, meetings, and alerts
• Reduced risk of accidental website changes
• Municipal content organization
• Page-builder compatibility

Northpoint Civic CMS helps staff manage the website without needing to become WordPress experts.

[Explore Northpoint Civic CMS]

Northpoint White Label

Make WordPress Feel Like Your Own Platform

Northpoint White Label removes unnecessary WordPress branding and replaces it with your organization’s identity.

It can be used by municipalities, agencies, businesses, and website providers that want to deliver a more professional and consistent administrative experience.

Features

• Custom login branding
• Organization logo and colors
• Customized dashboard
• Rebranded administrative menus
• Removal of unnecessary WordPress notices
• Custom welcome messages
• Role-based menu visibility
• Agency or client branding
• Cleaner staff experience

Instead of logging into a generic WordPress installation, users enter a dashboard designed specifically for their organization.

[Learn About Northpoint White Label]

Northpoint AI Assistant

A Website Chatbot Trained Around Your Organization

Northpoint AI Assistant gives website visitors a conversational way to find information, navigate services, and get answers.

Each assistant can be branded with a custom name, personality, appearance, and knowledge base.

For municipal websites, the assistant can help residents find:

• Utility information
• City forms
• Meeting schedules
• Recreation programs
• Contact information
• Permit requirements
• Public notices
• Department pages
• Frequently asked questions

For businesses, it can assist with:

• Product questions
• Service information
• Lead qualification
• Appointment requests
• Website navigation
• Customer support

The assistant can be customized to match the organization’s tone and purpose.

[See Northpoint AI Assistant]

Northpoint Content Types

Organize WordPress Content Around the Way You Work

Northpoint Content Types creates structured WordPress content sections for information that should not be managed as ordinary pages or blog posts.

This allows organizations to create dedicated administrative areas for recurring types of information.

Examples

• City alerts
• Public notices
• Meeting agendas
• Minutes
• Job openings
• Staff directories
• Departments
• Projects
• Parks and facilities
• Forms and applications
• Business listings
• Frequently asked questions

Each content type can include custom fields, categories, archive pages, templates, and display options.Northpoint Civic Forms

Digital Forms Designed for Local Government

Northpoint Civic Forms converts paper applications into professional online workflows.

Forms can be created for:

• Building permits
• Business licenses
• Park reservations
• Utility service
• Water fill stations
• Employment applications
• Public-record requests
• Facility rentals
• Complaint and service requests

Available features

• Multi-step applications
• Conditional fields
• Document uploads
• Electronic signatures
• Branded email notifications
• Printable submission records
• Payment integration
• Internal staff fields
• Approval workflows
• Submission exports

Residents can complete forms online while staff receive organized, readable applications.

[View Northpoint Civic Forms]

Software That Works With Your Existing Website

You do not necessarily need to replace your current website to use Northpoint software.

Depending on the product, Northpoint tools can be delivered as:

• A WordPress plugin
• A custom website module
• A shortcode
• An embedded signup form
• A hosted dashboard
• A standalone portal
• A custom integration

This allows cities and organizations to add modern functionality while continuing to work with their current website provider.

Built Around Real Operational Needs

Northpoint software is developed from actual website, municipal, and business workflows.

Our focus is on creating tools that are:

• Easy for staff to understand
• Simple to deploy
• Affordable to maintain
• Flexible enough to grow
• Compatible with existing systems
• Designed around the people who use them

We do not believe every organization needs a large enterprise platform. Many need a smaller, focused solution that solves the right problem well.

Need Something Different?

Custom WordPress Plugin Development

Northpoint also builds custom WordPress plugins and website tools for organizations with a specific workflow or operational need.

Possible projects include:

• Internal dashboards
• Submission tracking
• Permit management
• Resident portals
• Staff directories
• Document libraries
• Customer communication tools
• Custom integrations
• Automated notifications
• Payment workflows

Tell us what you need the website to do, and we will help determine whether an existing Northpoint product can solve it or whether a custom solution would be more appropriate.