Privacy Policy

Effective Date: August 8, 2026

Northpoint Web Solutions respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, purchase our products or services, create an account, use software or applications provided by us, or otherwise interact with Northpoint Web Solutions.

Our primary website is https://northpointweb.com.

This Privacy Policy may also apply to websites, web applications, customer portals, software products, hosted services, and other online services operated by Northpoint Web Solutions that link to this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with our website and services.

We may collect information you voluntarily provide, including:

• Your name
• Business or organization name
• Email address
• Telephone number
• Billing information
• Mailing or business address
• Account information
• Information submitted through contact forms
• Support requests and correspondence
• Information associated with software purchases or licenses
• Event, organization, business, or account information entered into our software
• Comments, reviews, ratings, or other information you choose to submit

We may also automatically collect certain technical information when you access our website or applications, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages or features accessed
• Date and time of access
• Login and authentication information
• Application activity
• Error and diagnostic information
• Security and fraud-prevention information

This information may be used to operate our services, diagnose technical problems, prevent abuse, improve our products, and maintain the security of our systems.

How We Use Your Information

Northpoint Web Solutions may use collected information to:

• Provide websites, software, applications, hosting, and other services
• Process purchases and activate software licenses
• Create and administer customer accounts
• Provide technical support
• Respond to inquiries and requests
• Send transactional or service-related communications
• Maintain and improve our websites and software
• Diagnose errors and technical problems
• Protect our systems against fraud, unauthorized access, and abuse
• Maintain records relating to purchases and services
• Fulfill contractual obligations
• Comply with applicable legal requirements
• Develop and improve Northpoint Web Solutions products and services

We may also use information for other purposes when you direct us to do so or give us permission.

Purchases and Payments

When you purchase a product, software license, subscription, hosting service, or other service from Northpoint Web Solutions, we may collect information necessary to process and maintain that transaction.

Payment information may be processed by third-party payment processors or financial service providers. Northpoint Web Solutions may receive transaction details such as the amount paid, transaction status, billing name, and other information necessary to maintain records and provide the purchased product or service.

We generally do not need to directly store complete payment-card numbers when payment processing is handled by a third-party payment provider.

Software, Applications, and License Information

Northpoint Web Solutions develops and operates web-based software, mobile-friendly applications, WordPress software, business-management tools, event applications, and other digital services.

When you use these services, we may collect information necessary to operate them, including:

• Account identifiers
• Software license information
• Organization or event information
• Application session information
• User roles and permissions
• Usage and activity records
• IP addresses
• Device and browser information
• Data intentionally entered into the application by users

Some applications may store information on behalf of the customer, organization, event operator, municipality, business, or other entity using the software.

In those situations, Northpoint Web Solutions may act primarily as a service provider responsible for operating the software, while the organization using the software determines what information it asks its users to provide.

Comments

When visitors leave comments on our website, we may collect the information entered into the comment form as well as the visitor's IP address and browser information to assist with spam detection and website security.

An anonymized value generated from an email address may be provided to the Gravatar service to determine whether the visitor uses Gravatar. If a comment is approved and a Gravatar profile is associated with the email address, the profile image may appear publicly with the comment.

Reviews, Ratings, and Public Submissions

Some Northpoint Web Solutions applications may allow users to submit reviews, ratings, scores, comments, results, or other information.

Information identified as public within a particular application may be displayed to other users or visitors.

Users should avoid submitting sensitive personal information in public comments, reviews, ratings, or other publicly visible fields.

Media and File Uploads

If you upload photographs, documents, or other files to one of our websites or applications, those files may contain embedded metadata.

Photographs can sometimes contain location information or other metadata generated by the device that created the image. You should remove information you do not want disclosed before uploading an image intended for public display.

Cookies and Similar Technologies

Northpoint Web Solutions and the software platforms we use may place cookies or similar technologies on your device.

Cookies may be used to:

• Keep users logged in
• Remember account preferences
• Maintain shopping-cart information
• Remember display settings
• Improve website functionality
• Maintain application sessions
• Detect security problems
• Prevent fraud or abuse
• Measure website or application usage

When you visit a login page, a temporary cookie may be used to determine whether your browser accepts cookies.

Login cookies may be used to maintain authenticated sessions. Selecting a feature such as "Remember Me" may cause login information to remain active for a longer period.

You may configure your browser to block or delete cookies. Disabling cookies may prevent certain portions of our websites or applications from functioning properly.

Embedded Content and Third-Party Services

Our websites may contain embedded or integrated content from other providers, including videos, maps, payment systems, social-media platforms, analytics services, scheduling systems, forms, and other third-party tools.

Interacting with embedded content may allow the third-party provider to collect information about your browser, device, or interaction in accordance with that provider's own privacy policy.

Northpoint Web Solutions does not control the privacy practices of independent third-party websites or services.

Analytics and Technical Information

We may use analytics, logging, monitoring, or security tools to understand how our websites and applications are being used.

These systems may collect technical information such as IP addresses, browser information, device information, page views, application activity, and approximate geographic information derived from network information.

We use this information for purposes such as website operation, security, troubleshooting, performance measurement, and product improvement.

Who We Share Information With

Northpoint Web Solutions may disclose information when reasonably necessary to organizations that help us operate our business and provide our services.

These may include:

• Website hosting providers
• Server and infrastructure providers
• Payment processors
• Email delivery providers
• Domain and DNS providers
• Backup providers
• Security and spam-prevention services
• Analytics providers
• Software platforms and service providers
• Contractors assisting with authorized services

We may also disclose information when necessary to comply with a lawful request, court order, legal obligation, protect our rights or property, investigate fraud or security incidents, or protect users and the public.

If Northpoint Web Solutions is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

If our activities are considered a "sale," "sharing," or similar transfer of personal information under an applicable privacy law, we will provide any disclosures or choices required by that law.

Password Resets and Account Security

When an account holder requests a password reset, certain technical information, including an IP address, may be associated with the request or included in security records.

Users are responsible for maintaining the confidentiality of their login credentials and should notify us if they believe an account has been accessed without authorization.

How Long We Keep Information

We retain information for only as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and protecting our systems.

Different information may be retained for different periods.

For example:

• Comments and associated metadata may be retained indefinitely.
• Customer transaction records may be retained for accounting and business-record purposes.
• User account information may remain stored while an account is active.
• Software licensing records may be retained while necessary to administer or verify a license.
• Server, security, and diagnostic logs may be retained for a limited period for troubleshooting and security.
• Backup copies may remain for a period after information is removed from an active system.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

Your Privacy Rights

Depending upon where you live and the laws that apply to your information, you may have certain rights concerning personal information held about you.

These may include the ability to:

• Request information about personal data we maintain
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a portable copy of certain information
• Object to or opt out of certain uses of personal information when required by law

Some information may not be deleted immediately when we are legally or reasonably required to maintain it for accounting, contractual, fraud-prevention, security, backup, or other legitimate purposes.

We may need to verify your identity before processing a privacy request.

Utah Residents

Northpoint Web Solutions is based in Utah.

Utah residents who are entitled to consumer privacy rights under applicable Utah law may submit a request concerning personal information maintained by Northpoint Web Solutions.

We will review applicable requests and respond in accordance with legal requirements that apply to our business and the information involved.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

These protections may include access controls, authentication systems, server security, software updates, backups, logging, and other security measures appropriate to the services being provided.

However, no website, server, network, application, or electronic transmission method can be guaranteed to be completely secure.

Data Breaches and Security Incidents

If Northpoint Web Solutions becomes aware of a security incident involving personal information, we will investigate the incident and take appropriate action.

When notification is required by applicable law, affected individuals or appropriate authorities will be notified as required.

Children's Privacy

Northpoint Web Solutions' primary commercial website and business services are not intended to knowingly collect personal information directly from children under 13 without appropriate authorization or consent when such consent is legally required.

Some software we develop may be used by schools, recreation organizations, fairs, municipalities, families, or other organizations in environments where children participate.

In those circumstances, the organization operating or administering the service may be responsible for determining what information is collected and obtaining any required parental or guardian authorization.

If you believe a child has provided personal information directly to Northpoint Web Solutions inappropriately, please contact us so that we can review the situation.

Customer-Managed Data

Some Northpoint Web Solutions products allow businesses, government entities, organizations, event operators, or other customers to collect and manage information through software we provide.

When information is collected on behalf of one of our customers, requests concerning that information may need to be directed to the organization that controls the account or application.

Northpoint Web Solutions may assist our customer in responding to legitimate privacy requests when appropriate.

External Websites

Our website and applications may contain links to websites operated by other companies or organizations.

Northpoint Web Solutions is not responsible for the privacy practices, content, security, or policies of websites that we do not control.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically as our services, technology, or legal obligations change.

When we make material changes, we may update the effective date displayed at the beginning of this policy and provide additional notice when appropriate.

Your continued use of our website or services after an updated Privacy Policy becomes effective is subject to the updated policy and applicable law.

Contact Northpoint Web Solutions

Questions, concerns, or requests relating to this Privacy Policy or personal information handled by Northpoint Web Solutions may be submitted through our website:

Northpoint Web Solutions
Website: https://northpointweb.com

You may also use the Contact page on our website to submit a privacy-related request.

When submitting a privacy request, please provide enough information for us to identify the relevant account, transaction, application, or service without including unnecessary sensitive information.

Who we are

Suggested text: Our website address is: https://northpointweb.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.