{"id":3122,"date":"2026-11-04T07:20:06","date_gmt":"2026-11-04T14:20:06","guid":{"rendered":"https:\/\/northpointweb.com\/?page_id=3122"},"modified":"2026-11-04T07:20:07","modified_gmt":"2026-11-04T14:20:07","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/northpointweb.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Northpoint Web Solutions<\/strong><br>Website Development \u2022 Software \u2022 Hosting \u2022 Business Automation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> November 4, 2026<br><strong>Last Updated:<\/strong> November 4, 2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint Web Solutions (&#8220;Northpoint,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) respects your privacy and is committed to handling personal information responsibly, securely, and transparently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact our business, purchase our products or services, or interact with software and applications provided by Northpoint.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our primary website is:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-northpoint-web-solutions wp-block-embed-northpoint-web-solutions\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"yd7oKEPIQw\"><a href=\"https:\/\/northpointweb.com\/es\/\">Northpoint Web Solutions<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cNorthpoint Web Solutions\u201d \u2014 Northpoint Web Solutions\" src=\"https:\/\/northpointweb.com\/embed\/#?secret=cdLWL5YaDi#?secret=yd7oKEPIQw\" data-secret=\"yd7oKEPIQw\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint Web Solutions is based in Duchesne, Utah, and provides website development, WordPress software, hosting, website management, search engine optimization, artificial intelligence integrations, and business automation services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy applies to Northpoint-operated websites and services that display or link to it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organizations using Northpoint software may maintain their own privacy policies governing information collected from their customers, employees, residents, or other users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We believe individuals should understand what information is collected, why it is necessary, and how it is used.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The information we collect depends on your interaction with our websites, software, and services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information You Provide<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When requesting information, purchasing services, creating an account, or communicating with Northpoint, you may voluntarily provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First and last name.<\/li>\n\n\n\n<li>Business or organization name.<\/li>\n\n\n\n<li>Email address and telephone number.<\/li>\n\n\n\n<li>Mailing or business address.<\/li>\n\n\n\n<li>Website address and domain information.<\/li>\n\n\n\n<li>Project requirements and service inquiries.<\/li>\n\n\n\n<li>Billing and transaction information.<\/li>\n\n\n\n<li>Account registration information.<\/li>\n\n\n\n<li>Technical support requests.<\/li>\n\n\n\n<li>Files, documents, or other information submitted for authorized services.<\/li>\n\n\n\n<li>Communications with Northpoint representatives.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We collect this information to respond to requests, establish customer relationships, fulfill service obligations, and operate our business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information Collected Automatically<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit our website or use our software, certain technical information may be collected, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Internet Protocol (IP) address.<\/li>\n\n\n\n<li>Browser and device information.<\/li>\n\n\n\n<li>Operating system.<\/li>\n\n\n\n<li>Pages viewed and website interactions.<\/li>\n\n\n\n<li>Referring website addresses.<\/li>\n\n\n\n<li>Approximate geographic location derived from technical information.<\/li>\n\n\n\n<li>Session identifiers.<\/li>\n\n\n\n<li>Login and authentication events.<\/li>\n\n\n\n<li>Application usage and diagnostic information.<\/li>\n\n\n\n<li>Security logs and error reports.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This information may be necessary for website functionality, system security, troubleshooting, performance analysis, and service improvement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint uses collected information for legitimate business purposes, including:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Responding to inquiries and providing customer support.<\/li>\n\n\n\n<li>Developing and maintaining websites and applications.<\/li>\n\n\n\n<li>Providing hosting, software, maintenance, and technical services.<\/li>\n\n\n\n<li>Processing orders, subscriptions, and software licenses.<\/li>\n\n\n\n<li>Managing customer accounts and service agreements.<\/li>\n\n\n\n<li>Providing software updates, service notifications, and technical assistance.<\/li>\n\n\n\n<li>Improving website functionality and software performance.<\/li>\n\n\n\n<li>Monitoring security, preventing fraud, and detecting unauthorized activity.<\/li>\n\n\n\n<li>Maintaining accounting and transaction records.<\/li>\n\n\n\n<li>Providing requested AI-powered services.<\/li>\n\n\n\n<li>Evaluating website performance and marketing effectiveness.<\/li>\n\n\n\n<li>Meeting legal and contractual obligations.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may also process information for additional purposes when you authorize us to do so.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Cookies and Similar Technologies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint uses cookies and related technologies to support website functionality, maintain security, and improve user experiences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies are small data files stored on your device by websites or services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Essential Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Essential cookies support necessary website functions, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account authentication.<\/li>\n\n\n\n<li>Secure login sessions.<\/li>\n\n\n\n<li>Shopping-cart functionality.<\/li>\n\n\n\n<li>Website security.<\/li>\n\n\n\n<li>Fraud prevention.<\/li>\n\n\n\n<li>Cookie preference storage.<\/li>\n\n\n\n<li>Application session management.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These cookies may be necessary for the website to function properly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Functional Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Functional cookies may support enhanced features, user preferences, accessibility settings, and integrated website services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Analytics Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Where enabled, analytics technologies may help us understand:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website traffic.<\/li>\n\n\n\n<li>Visitor interactions.<\/li>\n\n\n\n<li>Popular pages and features.<\/li>\n\n\n\n<li>General traffic sources.<\/li>\n\n\n\n<li>Website performance.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Advertising Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When advertising technologies are enabled, cookies and similar identifiers may be used to measure advertising effectiveness, understand interactions with advertisements, or support targeted advertising.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some advertising-related disclosures may constitute the sale or sharing of personal information under applicable privacy laws.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cookie Preferences<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint provides cookie preference controls through its website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visitors may use the available controls to accept, reject, or customize optional cookie categories.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable law requires consent before nonessential cookies or tracking technologies are activated, we will seek that consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visitors may also manage cookies through their browsers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Disabling certain cookies may affect website functionality.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Website Analytics and Advertising<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint may use website analytics, advertising, and performance-monitoring services to evaluate website activity and improve our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on which services are installed and enabled, third-party providers may receive information such as IP addresses, device identifiers, browser information, and website interaction data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Such providers may process information according to their own privacy policies and applicable agreements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not intentionally transmit passwords, payment-card details, or confidential customer documents to advertising platforms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where required by law, visitors may exercise applicable opt-out or consent rights concerning advertising-related data processing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Artificial Intelligence and Automated Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint develops and integrates artificial intelligence technologies into websites and business applications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These technologies may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI-powered website assistants.<\/li>\n\n\n\n<li>Automated customer support.<\/li>\n\n\n\n<li>AI-assisted content generation.<\/li>\n\n\n\n<li>Document analysis and summarization.<\/li>\n\n\n\n<li>Automated business workflows.<\/li>\n\n\n\n<li>AI-assisted design and development tools.<\/li>\n\n\n\n<li>Intelligent information retrieval and search.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Information Processed by AI Services<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you choose to interact with an AI-powered feature, information you submit may be processed by Northpoint systems and an authorized third-party AI service provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the application, this information may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Written messages and questions.<\/li>\n\n\n\n<li>Business or project information.<\/li>\n\n\n\n<li>Documents or files voluntarily submitted.<\/li>\n\n\n\n<li>Website content relevant to a question.<\/li>\n\n\n\n<li>Contact information submitted during a conversation.<\/li>\n\n\n\n<li>Technical information necessary to operate the service.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">AI Chat Conversations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint&#8217;s AI website assistants may store or retain conversations for customer support, service administration, troubleshooting, security, and authorized business workflows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Relevant conversation content may be transmitted to a configured third-party AI provider to generate responses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Authorized Northpoint personnel or personnel of the organization operating an assistant may review conversations where permitted and necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visitors should not submit passwords, payment-card details, Social Security numbers, or other highly sensitive information through an AI chat unless the application specifically provides an appropriately secured method for collecting it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI Training and Data Use<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint does not authorize the unrestricted use of confidential customer information for unrelated AI model training.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The treatment of information by third-party AI providers depends on the provider, service configuration, and applicable contractual terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where an AI service is used to process confidential organizational information, additional contractual safeguards may apply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI-generated content may contain errors and should be reviewed before being relied upon for important decisions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Customer Relationship Management and Business Applications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint develops and provides business-management software, including customer relationship management, contact forms, scheduling, communications, and workflow automation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These applications may process information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer names and contact details.<\/li>\n\n\n\n<li>Customer inquiries and service requests.<\/li>\n\n\n\n<li>Appointment and scheduling information.<\/li>\n\n\n\n<li>Business communications.<\/li>\n\n\n\n<li>Customer notes and interaction histories.<\/li>\n\n\n\n<li>Transaction and invoice records.<\/li>\n\n\n\n<li>Organization-specific information.<\/li>\n\n\n\n<li>Authorized user activity and account information.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Information entered into these systems may be stored and processed on behalf of the business or organization using the application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint does not claim ownership of customer-submitted business records merely because those records are processed through Northpoint software.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Client Websites and Customer-Managed Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint develops, hosts, maintains, and supports websites and applications for third-party businesses, municipalities, organizations, and other clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>An important distinction exists between information Northpoint collects for its own business and information processed on behalf of its customers.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Northpoint as a Business Operator<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact Northpoint directly, purchase our services, or interact with our own website, Northpoint generally determines the purposes for collecting and using that information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Northpoint as a Service Provider<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When organizations use Northpoint software to collect information from their own customers, employees, residents, or members, the organization generally determines the purposes for which that information is collected and used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint may process that information to provide authorized services, maintain software functionality, deliver technical support, maintain security, and fulfill contractual responsibilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Client-managed information may include personal information, business records, registration information, communications, and other data entered into an application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint will not intentionally use client-managed personal information for unrelated marketing purposes without appropriate authorization or another lawful basis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests concerning information controlled by a Northpoint client should generally be directed to that organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint may assist its clients in responding to appropriate privacy requests where required by contract or applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Municipal, Recreation, and Public Organization Software<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint develops applications for local governments, recreation departments, public organizations, and community programs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These applications may support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Public information and municipal services.<\/li>\n\n\n\n<li>Recreation registration and scheduling.<\/li>\n\n\n\n<li>Facility reservations.<\/li>\n\n\n\n<li>Event registration.<\/li>\n\n\n\n<li>Public notifications.<\/li>\n\n\n\n<li>Service requests.<\/li>\n\n\n\n<li>Administrative workflows.<\/li>\n\n\n\n<li>Organizational communications.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the application and the information entered by its users, these systems may process personal information concerning residents, customers, parents, guardians, or program participants.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain applications may process information about minors when provided by an authorized parent, guardian, or organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint processes such information to provide authorized services and support the organization administering the application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The organization collecting the information remains responsible for providing applicable privacy notices, establishing lawful collection practices, and obtaining required permissions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information collected through government-operated systems may also be subject to applicable public-records laws, retention requirements, and governmental privacy rules.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this policy overrides obligations imposed by applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint&#8217;s primary commercial website is intended for adults and business representatives.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not knowingly solicit personal information directly from children under 13 through our primary commercial website without appropriate authorization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain Northpoint applications may be used by organizations that provide services to children or families.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where these applications process children&#8217;s personal information, the organization administering the service is generally responsible for providing applicable notices and obtaining necessary parental or guardian consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint will provide reasonable assistance consistent with its contractual and legal obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe information concerning a child has been collected improperly, please contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Purchases, Payments, and Subscriptions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When purchasing a Northpoint product or service, you may provide information necessary to process the transaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Billing name and address.<\/li>\n\n\n\n<li>Contact information.<\/li>\n\n\n\n<li>Purchased products or services.<\/li>\n\n\n\n<li>Subscription information.<\/li>\n\n\n\n<li>Payment status and transaction records.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Payments may be processed through independent third-party payment providers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a third-party processor handles payment-card transactions, Northpoint generally receives transaction information necessary for accounting, customer service, and order fulfillment rather than complete payment-card numbers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment providers maintain their own privacy and security practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. File Uploads, Documents, and Customer Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Certain Northpoint services allow customers to upload documents, photographs, audio recordings, or other files.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uploaded content may be processed to provide the requested service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the application, this may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Document storage and retrieval.<\/li>\n\n\n\n<li>Website content management.<\/li>\n\n\n\n<li>AI-assisted document processing.<\/li>\n\n\n\n<li>Audio transcription.<\/li>\n\n\n\n<li>Design and visualization tools.<\/li>\n\n\n\n<li>Customer support.<\/li>\n\n\n\n<li>Business workflow automation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should submit only information they are authorized to share.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uploaded files may contain embedded metadata, including location information or document history.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users should remove sensitive metadata when appropriate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint may store uploaded files for as long as necessary to provide the requested service or comply with applicable retention requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Information Sharing and Third-Party Providers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint may share information with service providers when reasonably necessary to operate our business and deliver authorized services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These providers may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website hosting and infrastructure providers.<\/li>\n\n\n\n<li>Cloud computing and data-storage services.<\/li>\n\n\n\n<li>Domain and DNS providers.<\/li>\n\n\n\n<li>Email delivery and communication services.<\/li>\n\n\n\n<li>Payment processors.<\/li>\n\n\n\n<li>Security and spam-prevention services.<\/li>\n\n\n\n<li>Backup and disaster-recovery providers.<\/li>\n\n\n\n<li>AI service providers.<\/li>\n\n\n\n<li>Analytics and advertising services.<\/li>\n\n\n\n<li>Software integration providers.<\/li>\n\n\n\n<li>Contractors supporting authorized customer projects.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We seek to limit disclosures to information reasonably necessary for the relevant service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may also disclose information when required by law, court order, or other lawful process, or when reasonably necessary to investigate security incidents, prevent fraud, or protect legal rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information may also be transferred in connection with a legitimate business sale, restructuring, or acquisition, subject to applicable legal obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Data Storage and Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Retention may depend on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active customer relationships.<\/li>\n\n\n\n<li>Account and software-license status.<\/li>\n\n\n\n<li>Contractual requirements.<\/li>\n\n\n\n<li>Accounting and tax obligations.<\/li>\n\n\n\n<li>Applicable legal retention requirements.<\/li>\n\n\n\n<li>Security and fraud-prevention needs.<\/li>\n\n\n\n<li>Technical backup procedures.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Different categories of information may have different retention periods.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Accounts<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Account information may be retained while an account remains active and for an appropriate period afterward.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Business Records<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Transaction and contractual records may be retained as necessary for accounting, taxation, dispute resolution, and legal compliance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Technical Logs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Security, diagnostic, and application logs may be retained for operational and security purposes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI Conversations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI conversations may be retained according to the settings and retention practices of the applicable application, service provider, or client organization.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Backups<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Information removed from active systems may remain in backup copies for a limited period consistent with established backup retention procedures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Information Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Northpoint takes reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, alteration, or disclosure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These measures may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure HTTPS connections.<\/li>\n\n\n\n<li>Account authentication and access controls.<\/li>\n\n\n\n<li>Server security and monitoring.<\/li>\n\n\n\n<li>Software maintenance and security updates.<\/li>\n\n\n\n<li>Backup and recovery procedures.<\/li>\n\n\n\n<li>Role-based permissions.<\/li>\n\n\n\n<li>Security logging and incident investigation.<\/li>\n\n\n\n<li>Restrictions on administrative access.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Security measures may vary according to the software, hosting environment, service agreement, and sensitivity of the information involved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although we work to maintain secure systems, no website, application, or electronic transmission method can be guaranteed completely secure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users are responsible for protecting their account credentials and reporting suspected unauthorized access.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Data Security Incidents<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If Northpoint becomes aware of a suspected security incident involving personal information, we will investigate the circumstances and take appropriate action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the incident, applicable law, and contractual obligations, this may include notifying affected customers, client organizations, individuals, or appropriate authorities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where information is processed on behalf of a client, North<\/p>","protected":false},"excerpt":{"rendered":"<p>Northpoint Web SolutionsWebsite Development \u2022 Software \u2022 Hosting \u2022 Business Automation Effective Date: November 4, 2026Last Updated: November 4, 2026 1. Introduction Northpoint Web Solutions (&#8220;Northpoint,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) respects your privacy and is committed to handling personal information responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, protect, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3122","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/pages\/3122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/comments?post=3122"}],"version-history":[{"count":1,"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/pages\/3122\/revisions"}],"predecessor-version":[{"id":3126,"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/pages\/3122\/revisions\/3126"}],"wp:attachment":[{"href":"https:\/\/northpointweb.com\/es\/wp-json\/wp\/v2\/media?parent=3122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}